Monthly Archives: August 2014

Invalid setting in Excel key of the Engines section of the Windows Registry. (3433)

Situation

A Desktop Intelligence report using a personal data provider errors on refresh with the error “Invalid setting in Excel key of the Engines section of the Windows Registry. (3433)”

Error Message

Solution

In 64-bit Windows 7, a registry entry is created that Business Objects Desktop Intelligence uses. It is this entry that can become ‘corrupted’ with entries that are over 3 characters long.

To locate the entry press F3 and type Jet into the search box using these search settings to narrow the list to review:

jet

Review each one until you find an “Extensions” entry that has more than 4 characters in it:
“Extensions”=”txt,csv,tab,asc,xlsx”

In this case the “xlsx” is causing the problem. You can remove this entry so you are just left with:
“Extensions”=”txt,csv,tab,asc,xls”

The report then refreshes as normal.